FAQ

Some of the images you see here were created with my very first digital camera…I made some great images with that camera, but its 16-megapixel sensor couldn’t touch the large-size image quality available in the 47-megapixel behemoth I carry with me today. For that reason, and in an effort to maintain the highest print quality across my product line, some of the photos you see here are not openly available at the largest sizes. That said, please contact me if you see an image you would like in a larger size than what's published; in certain circumstances, I may be able to accommodate your request.

Absolutely! I’m happy to discuss custom sizes, triptychs, print materials, and in some cases, framing options, if my standard product line doesn’t quite fit what you’re looking for. Please use the Contact link on this page to start the conversation.

Thankfully, this is a very rare occurrence...I think I can count on one hand the number of damaged prints I’ve encountered in many hundreds of art festival sales. I will always replace a print that has arrived damaged. Please contact me and include photos of the packaging materials and the print, showing what damage has occurred. This will allow me to file a claim with the carrier and get your print replaced. Additionally, please hold onto the box and any packing materials so that the carrier can pick up your return shipment. Damaged prints are always an inconvenience, but I’ll do my best to make it as painless as possible.

Your computer screen might display colors a bit differently than mine, so you may see slight differences in print colors. I rigorously test-print my images in a color-calibrated environment in order to ensure things like color, density and sharpness are optimized for print. Many of my customers have told me that their prints look far better than what they see on the computer (and, for what it’s worth, I’m yet to receive a complaint about this in many years of printmaking).

For Metal Prints, a non-abrasive glass cleaner and a clean microfiber cloth will generally do the trick. While I’ve found Metal Prints to be fairly scratch resistant, please make certain the cloth you use is free of all dust particles, as these can scratch the print surface. A feather duster works great for light cleaning.

Each print is created on a made-to-order basis, which means that I incur an expense once your order has been placed with one of my vendors. For this reason, I am unable to accept returns. I recommend determining your proper print size by taping your wall space with masking- or painter's-tape to avoid any surprises when your print arrives; I have also built in a 12-hour window in which you may cancel your order if you decide against your purchase or would like to request further info. It's worth noting that I've never had a customer ask to return their print, and I will always do everything I can in order to ensure you are happy with your purchase!